Disaster Recovery Technician

Position Overview:Disaster Recovery Technicians are responsible for providing on-site restoration services, including water extraction, fire and smoke cleanup, mold remediation, and other recovery services.

Duties and Responsibilities:

• Respond promptly to disaster recovery projects and travel to job sites as directed.
• Perform water damage cleanup, including extraction, drying, and dehumidification.
• Execute fire and smoke cleanup operations, including soot removal and odor elimination.
• Conduct mold inspection and removal according to IICRC standards.
• Operate specialized restoration equipment and tools.
• Follow all job-site safety guidelines, including the use of personal protective equipment (PPE).
• Complete daily work logs and submit reports detailing project progress.
• Provide excellent customer service by communicating clearly with clients and resolving any concerns.
• Maintain the confidentiality of clients and protect their personal property.

Skills and Qualifications:

• Experience in disaster recovery or related field is preferred.
• Must be willing to travel for extended periods for disaster recovery assignments.
• Ability to work long hours, including weekends, during emergency situations.
• IICRC certifications (WRT, AMRT) are a plus.
• Must have a valid driver’s license and clean driving record.

Mold Remediation Inspector

Position Overview:Mold Remediation Inspectors are responsible for identifying, assessing, and developing remediation plans for mold-related issues in residential and commercial properties. They ensure compliance with safety standards and regulatory guidelines while providing excellent customer service and clear communication.

Duties and Responsibilities:

• Conduct detailed mold inspections, including visual assessments and moisture readings.
• Collect air and surface samples for laboratory analysis to determine mold type and concentration.
• Identify moisture sources and assess the extent of mold contamination.
• Develop detailed remediation plans and protocols for mold removal, including equipment and containment requirements.
• Provide property owners with clear and concise reports, including remediation recommendations and preventive measures.
• Work closely with remediation teams to ensure proper execution of the remediation plan.
• Monitor and document the remediation process, conducting post-remediation verification testing to confirm successful removal.
• Adhere to industry standards and regulatory requirements, such as those outlined by the IICRC and EPA.
• Maintain and update project documentation and reports.
• Communicate effectively with clients, contractors, and insurance adjusters.

Skills and Qualifications:

• Experience in mold inspection, remediation, or environmental assessment is required.
• IICRC certifications (e.g., Applied Microbial Remediation Technician – AMRT) or similar certifications are preferred.
• Familiarity with industry standards and regulations, including EPA and OSHA guidelines.
• Proficiency in using moisture meters, thermal imaging cameras, and other diagnostic tools.
• Strong attention to detail and analytical skills for accurate assessments and reports.
• Ability to explain complex findings and solutions in a clear and professional manner.
• Valid driver’s license and clean driving record.

Physical Requirements:

• Comfortable working in confined spaces, damp environments, and at heights when necessary.
• Ability to lift and carry equipment (up to 50 lbs).
• Capability to stand, kneel, and bend for extended periods.

Pack-Out Specialist

Position Overview:Pack-Out Specialists are responsible for carefully packing, documenting, transporting, and storing clients’ belongings during the restoration process. They ensure that items are safely handled, inventoried, and, when necessary, cleaned or restored before returning them to the property.

Duties and Responsibilities:

• Conduct on-site assessments of items requiring removal and prepare an organized plan for packing and transport.
• Safely pack, label, and document clients’ belongings, ensuring careful handling to prevent damage.
• Create detailed inventories, including descriptions and photos of all items, for tracking and insurance purposes.
• Transport packed items to designated storage facilities, on-site PODS, or containers, ensuring secure handling during transit.
• Coordinate with restoration and cleaning teams for items requiring cleaning or specialized restoration.
• Maintain organized and secure storage of items, including climate-controlled storage when necessary.
• Communicate with clients about the process, providing updates on the status of their belongings.
• Assist with unpacking, reinstallation, and verification of items upon return to the property.
• Follow safety protocols and use appropriate personal protective equipment (PPE) when handling contaminated or hazardous items.
• Ensure compliance with company policies and procedures for documentation, inventory, and item handling.

Skills and Qualifications:

• Experience in packing, moving, or restoration services is preferred.
• Strong organizational skills to ensure accurate inventory and labeling.
• Attention to detail when handling and documenting clients’ belongings.
• Ability to use inventory management software and tools for efficient tracking.
• Excellent communication skills to explain processes and address client concerns.
• Physical ability to lift and move heavy items (up to 50 lbs) and work in various environments.
• Valid driver’s license and clean driving record.
• Professional and compassionate demeanor when working with clients in sensitive situations.

Physical Requirements:

• Ability to lift and carry items of varying weights and sizes.
• Comfortable working in environments that may include water damage, smoke, or mold exposure (with appropriate PPE).
• Capable of standing, bending, and moving for extended periods during pack-out and unpacking processes.

Fire & Water Damage Restoration Inspector

Position Overview: Fire & Water Damage Restoration Inspectors are responsible for evaluating fire & water damage in residential and commercial properties, identifying the source, and creating effective restoration plans. They ensure compliance with industry standards and work closely with restoration teams and clients to oversee the mitigation and restoration process.

Duties and Responsibilities:

• Conduct thorough inspections of fire & water-damaged properties, identifying the source of water intrusion and assessing the extent of damage.
• Use moisture meters, thermal imaging cameras, and other diagnostic tools to detect hidden moisture and evaluate affected areas.
• Document findings through detailed written reports, photos, and diagrams.
• Develop customized restoration plans, including drying, dehumidification, and structural repairs.
• Provide clients with clear explanations of findings, restoration procedures, and timelines.
• Coordinate with restoration teams to ensure proper execution of the restoration plan.
• Monitor the progress of water mitigation and drying processes, making adjustments as needed.
• Perform post-restoration inspections to confirm successful remediation and ensure no residual moisture remains.
• Stay updated on industry standards, including IICRC guidelines, to maintain best practices in fire & water damage restoration.
• Communicate effectively with clients, contractors, and insurance adjusters.

Skills and Qualifications:

• Experience in fire & water damage restoration or related field is required.
• IICRC certifications (e.g., Water Damage Restoration Technician – WRT, Applied Structural Drying – ASD) are preferred.
• Familiarity with industry standards and regulations, including IICRC and EPA guidelines.
• Proficiency in using moisture detection tools, thermal imaging cameras, and other diagnostic equipment.
• Strong problem-solving and analytical skills to create effective restoration plans.
• Excellent communication skills to provide clear explanations to clients and restoration teams.
• Valid driver’s license and clean driving record.

Physical Requirements:

• Ability to work in wet, damp, or confined spaces, including crawlspaces and attics.
• Comfortable lifting and carrying equipment (up to 50 lbs).
• Capability to stand, kneel, and bend for extended periods during inspections.