When severe weather strikes the metro area, the actions you take in the first 48 hours after storm damage can significantly impact your property’s recovery. At Pacific Water & Fire Restoration, we’ve helped countless property owners navigate these crucial hours. Here’s your comprehensive guide to protecting your property and ensuring a safe, effective response to storm damage.
Immediate Response: The First Hour
Safety First
- Exit the property if there are any structural concerns
- Watch for downed power lines and electrical hazards
- Listen to local emergency broadcasts for safety instructions
- If you smell gas, leave immediately and contact your utility provider
Document Everything
Before beginning any cleanup:
- Take detailed photos and videos of all damage
- Make notes about when the damage occurred
- Keep receipts for any emergency expenses
- Record conversations with emergency responders
Emergency Contacts
Keep these numbers readily available:
- Emergency Services: 911
- Pacific Water & Fire Restoration: 503-201-7337
- General Electric: 503-464-7777
- NW Natural Gas: 800-882-3377
- Insurance provider’s claims department
Hours 2-12: Preventing Further Damage
Temporary Protection
If it’s safe to do so:
- Cover broken windows with plywood or heavy plastic
- Place tarps over damaged roof areas
- Remove valuable items from affected areas
- Clear gutters and drains to prevent water backup
Water Mitigation
Standing water can cause significant secondary damage:
- Remove water using pumps or wet vacuums if available
- Open windows and doors to improve ventilation (weather permitting)
- Move furniture to dry areas or raise it using blocks
- Remove wet carpets and padding
Pro Tip: Don’t enter flooded areas without proper safety equipment. Floodwater often contains contaminants and poses electrical hazards.
Hours 12-24: Professional Assessment
Professional Inspection
A certified restoration professional will:
- Assess structural integrity
- Identify safety hazards
- Document damage for insurance
- Create a comprehensive recovery plan
- Begin emergency repairs
Insurance Communication
- Contact your insurance provider
- Schedule an adjuster visit
- Share professional assessment documentation
- Understand your coverage and deductibles
- Keep all communication records
Hours 24-48: Beginning Recovery
Professional Restoration
Our IICRC-certified technicians will:
- Extract remaining water
- Set up professional drying equipment
- Remove damaged materials
- Apply antimicrobial treatments if needed
- Monitor moisture levels
- Begin restoration planning
Preventive Measures
- Install dehumidifiers to prevent mold growth
- Monitor temperature and humidity levels
- Check for signs of pest intrusion
- Assess need for temporary power solutions
- Implement security measures if needed
Specific Considerations
The Pacific Northwest presents unique challenges during storm recovery:
Climate Factors
- High humidity can slow natural drying
- Continuous rain may complicate repairs
- Temperature fluctuations affect drying times
- Local building materials require specific approaches
Local Resources
property owners can access:
- Multnomah County Emergency Management
- Bureau of Emergency Management
- Local contractors familiar with area building codes
- Community emergency response teams
Long-Term Recovery Planning
While the first 48 hours are crucial, planning for complete restoration should begin early:
Documentation Requirements
- Maintain detailed repair records
- Save all receipts and invoices
- Record contractor communications
- Keep permits and inspections organized
- Photo document all repairs
Prevention Planning
Consider improvements to prevent future damage:
- Enhanced drainage systems
- Impact-resistant windows
- Upgraded roofing materials
- Tree maintenance plans
- Emergency preparation kits
Professional Support When You Need It
At Pacific Water & Fire Restoration, we understand that storm damage can be overwhelming. Our emergency response team is available 24/7 to help property owners navigate these challenging situations. We provide:
- Immediate emergency response
- Free damage assessments
- Professional documentation for insurance
- Complete restoration services
- Expert guidance throughout recovery
Don’t wait until damage worsens. Contact us immediately for professional storm damage response and restoration.
Emergency Response Available 24/7
Call us at 503-201-7337 for immediate assistance with storm damage in the metro area. Our certified technicians are ready to help protect and restore your property.
Request a Free Assessment: Schedule a comprehensive property inspection to assess storm damage and develop a restoration plan.
Remember: The first 48 hours after storm damage are critical. Professional response during this window can significantly reduce recovery time and costs while preventing secondary damage to your property.








